Author: HCUD6

New Payment Address

If payments are made via your bank online bill pay, please update your online bill pay address and verify your account number to avoid any payment processing delays.

New PO Box Update

Harris County UD#6
P O Box 4728 Dept 60006
Houston, TX 77210-4728

It is also important to keep updated information on file. We ask that you please take the time to update your information. Including your email address by contacting our customer service department at MUDCustomerService@Inframark.com.

 

Freezing Weather Notification

Winter weather and freezing temperatures are expected this week across Texas. The National Weather Service is forecasting widespread freezing temperatures on Friday and Saturday mornings. Residents should closely monitor media and the National Weather Service for updates to the forecast. We wanted to assure you that the teams at Inframark are monitoring and working diligently in preparation for a freezing weather event to safeguard your facilities. It is also important that you take action as well in protecting the “Four P’s”: People, pets, pipes and plants.

People

  • Keep warm, stay inside if possible.
  • If you need to go out, dress in layers and wear hats, gloves and an appropriate coat.
  • Avoid overexertion, as cold weather puts added strain on your body.

Pets

  • Bring pets inside, and move other animals or livestock to sheltered areas.
  • Keep adequate food and water available.

Pipes

  • Disconnect outdoor hoses, drain and store in protected area.
  • Wrap exposed faucets and pipes – including those outside the house or in unheated crawl spaces, attics, garages and other areas.

Plants

  • Bring potted plants inside or store in garage near interior wall to provide extra warmth and protection from wind.
  • For cold-sensitive outdoor plants, put down extra mulch and consider covering with a cloth fabric of some kind to shield the plants from wind and frost.

Additionally, if you have an irrigation system, turn off the water to the system at your backflow preventer and then drain the system so your irrigation pipes and sprinkler heads are not damaged.

The following sites can also be used as a source of information and to keep you updated:

Stay safe and stay warm.

No Boil Water Notice for HCUD 6

There is no boil water notice in effect for HCUD #6 residents or businesses. The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to HCUD #6 receivers, as the District maintains independent water production facilities. Again, HCUD #6 is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to Inframark’ s 24-hour Customer Service line at (281)579-4500.

Cold Weather Tips

  • Locate and insulate pipes most susceptible to freezing—typically those near outer walls, in crawl spaces, or in the attic. Insulation made especially for this purpose is available.
  • Disconnect garden hoses and, shut off and insulate outside pipes and faucets.
  • Make sure heat is left on and set no lower than 55 degrees.
  • Make sure you and your family know how to shut off the water, in case pipes burst.

Water Outage Notice

A water main and valve repairs will be performed at 4410 Pine Mountain Court on January 20, 2022. We estimate 41 homes will experience water outage during this period.

We apologize in advance for the inconvenience, should you need additional information, please contact our customer service department at 281 578 4200 or Mirna Bonilla-Odums at 281 967 1761.

Water Outage

Water service line damaged affecting Juniper Grove, Hidden Acres, and parts of Green Trail. No ETA on water restoration available at this time.