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Report A Problem

To report Water & Sewer problems:
Severn Trent Services
2002 West Grand Parkway North, Suite 100
Katy, Texas 77449
Phone:  281-398-8211
The phone number listed above is manned 24 hours a day, 7 days a week.



Billing Inquires


Billing Inquiries should be directed to:

Severn Trent Services
2002 West Grand Parkway North, Suite 100
Katy, Texas 77449
Phone: 281-579-4500

Representatives are available from 7:00am to 11:00pm, Monday through Friday.

You may also email us at: mudcustomerService@stes.corp or

Please mail Payments to:

P. O. Box 4729
Houston, TX 77210-4729




General Inquires


Inquires not related to problems or billing can be directed to:

Severn Trent Services
2002 West Grand Parkway North, Suite 100
Katy, Texas 77449
Phone: 281-578-4200



Harris County U.D. No. 6 provides water and wastewater services.

Harris County Utility District No. 6 is designated a Superior Water District by the Texas Commission on Environmental Quality (TCEQ)



Harris County Utility District No. 6 does not provide maintenance or repair of streets, sidewalks, or storm sewer drainage facilities. Please address any drainage concerns to Harris County Commissioner Precinct No. 4’s Community Assistance Department: (281) 353-8424 or if you are located south of Clay Road, Harris County Commissioner Precinct No. 3’s Westside Service Center: (281) 463-6300.

Voluntary Water Conservation Notice



We need your help! 

Over the past several years the State of Texas has experienced record high temperatures, together with significantly low rainfall.  This combination has resulted in a prolonged drought causing a threat to water supplies in many parts of the State, including the Greater Houston Region.  In an effort to decrease water demands during this period of drought, your water supplier, Harris County Utility District No. 6, needs your help to voluntarily conserve water.  Whether it is watering your lawn only twice each week or merely turning off the faucet when you brush your teeth, working together we can make a significant impact on the amount of water consumed.  Plus, conserving water not only protects a valuable resource, it decreases your water usage, which lowers your monthly bill.


Should you have any questions or need additional information please contact the District’s Operator at (281) 578-4200.


Notice Of Meetings

The Board of Directors of Harris County Utility No. 6 hold a regular monthly meeting, open to the public.

When the THIRD Tuesday of every month at 6pm
 Bear Creek Community Center
 4503 A Hickory Downs Drive
 Houston, Texas 77084


Conservation Tips

The average person uses 50 - 75 gallons of water every day. Becoming waste conscious you can reduce your usage. Saving water saves money and also helps protect our most precious resource.

These are some practical water conservation tips:

  • Wash only full loads in your washing machine and dishwasher.
  • Do not run water continuously when washing dishes by hand.
  • Attach low-flow faucet aerators to faucets.
  • Take short showers instead of baths. A full bath requires approximately 36 gallons of water. A five minute shower using a low-flow restrictor will use 15 - 25 gallons.
  • Install low-flow shower heads and toilets. Low flow toilets typically use 1/2 the water of a standard toilet.
  • Don't leave the water running while brushing your teeth and/or shaving.
  • Check for leaking faucets and toilets and repair them. A leaking tap, dripping once per second, wastes six gallons of water a day. A leaking toilet can waste up to 5,000 gallons per day.
  • Use a nozzle on your hose that will stop the water flow when appropriate.
  • Use a broom, not a hose, to clean driveways and sidewalks.
  • Store drinking water in the refrigerator, rather than allowing the tap to run for a cold glass of water.